The best kind of design isn't necessarily an object, a space, or a structure: it's a process- dynamic and adaptable.

The argument is not between adding features and simplicity, between adding capability and usability. The real issue is about design: designing things that have the power required for the job while maintaining understandabili ty, the feeling of control, and the pleasure of accomplishment.

If you're more susceptible to interruption, you do more out of the box thinking.

The problem with emotion was that it was clearly something important, but-at least according to the old philosophy-it was something to overcome.

To me, error analysis is the sweet spot for improvement.

If people keep buying poorly designed products, manufacturers and designers will think they are doing the right thing and continue as usual.

Will robot teachers replace human teachers? No, but they can complement them. Moreover, the could be sufficient in situations where there is no alternative––to enable learning while traveling, or while in remote locations, or when one wishes to study a topic for which there is not easy access to teachers. Robot teachers will help make lifelong learning a practicality. They can make it possible to learn no matter where one is in the world, no matter the time of day. Learning should take place when it is needed, when the learner is interested, not according to some arbitrary, fixed schedule