The argument is not between adding features and simplicity, between adding capability and usability. The real issue is about design: designing things that have the power required for the job while maintaining understandabili ty, the feeling of control, and the pleasure of accomplishment.
Donald A. NormanI think there is a tendency in science to measure what is measurable and to decide that what you cannot measure must be uninteresting.
Donald A. NormanTechnology usually provides a series of tradeoffs. Each asset is offset by a deficit...A major problem occurs when those who suffer from technology's defecits and those who benefit are not the same people.
Donald A. Norman