I think there is a tendency in science to measure what is measurable and to decide that what you cannot measure must be uninteresting.

If people keep buying poorly designed products, manufacturers and designers will think they are doing the right thing and continue as usual.

I believe that robots should only have faces if they truly need them

To me, error analysis is the sweet spot for improvement.

The hardest part of design ... is keeping features out.

It was always amusing to be inside Apple and read what journalists said we were doing

The current paradigm is so thoroughly established that the only way to change is to start over again.