From the biological standpoint, people deprived of the human moment in their day-to-day business dealings, actually in all domains of their lives, are losing brain cells - literally - while those who cultivate the human moment are growing them.

Lack of respect for the worker. This nourishes disconnection, fear, anger, phoniness, and all the bad stuff that impedes excellence.

I agree with Stephen Covey that too many people spend too much time on doing what is urgent rather than on doing what is import.

Newcomers should be put in an established position where the expectations are known and help is available. New major assignments should mainly go to people whose behaviors and habits are well known and who have already earned trust and credibility.

Fear shuts people down. When you feel safe, your brain is free to soar. When you feel in danger, your brain goes into survival mode, not peak performance mode. Too many people feel unsafe at work, under toxic pressures, and stretched too thin. They are literally about to snap. Within an atmosphere of trust and what I call connection, a supervisor can create conditions under which people's brains can set aside fear and fly high.

From the biological standpoint, people deprived of the human moment in their day-to-day business dealings, actually in all domains of their lives, are losing brain cells - literally - while those who cultivate the human moment are growing them.

When we forgive, the slave we free is ourselves.