All connections matter, but the people you depend upon matter most.

We live in a paradox: connected electronically but disconnected interpersonally. However, when you recognize the problem, you can take steps to correct it. You can create an emotionally connected environment anywhere if you try hard enough.

Many people persist in the wrong job, trying year after year to get good at what they're bad at or at what they dislike. Like marrying the wrong person, working in the wrong job is a prescription for a life of toil-and-groan.

In order to do what really matters to you, you have to, first of all, know what really matters to you.

Newcomers should be put in an established position where the expectations are known and help is available. New major assignments should mainly go to people whose behaviors and habits are well known and who have already earned trust and credibility.

No work is "most important." Or, put differently, all work is important but work done poorly becomes most important.

Lack of respect for the worker. This nourishes disconnection, fear, anger, phoniness, and all the bad stuff that impedes excellence.