Recording interviews is like magic. a) It stops you from taking notes in the middle and b) you can play that recording for people.
Emmett ShearYou have this idea that you think is awesome. You want to have that broadest group you possibly can. You don't want to just talk to 1 type of person and learn that, you want to get familiar with the space.
Emmett ShearPeople who are using your product and putting up with all these issues, means that they are not actually the biggest problems.
Emmett Shear