The pool of people you care about is going to shift over time.

Given the huge number Xbox owners and how many of them love gaming spectatorship, its a natural fit to bring the Twitch experience to the 360.

A goal of Twitch is to be wherever gamers are, whether its on laptops and handheld devices or integrated into gaming consoles and software.

That's actually one of the most disappointing things about doing user interviews and user feedback, which is why I think... people don't do it. You're going to get negative news about your favorite pet feature most of the time.

If you just talk to who's easy to talk to, you're not really getting the best data.

The crucial people to get your product started for the first 6 months are not who will be using it 3 years later.

The pool of people you care about is going to shift over time.