People who are using your product and putting up with all these issues, means that they are not actually the biggest problems.
Emmett ShearWho you talk to is just as important as what questions you ask and what you pull away from it.
Emmett ShearThe other mistake I think people make is talking to who's available rather than talking to who they need to talk to.
Emmett ShearThe crucial people to get your product started for the first 6 months are not who will be using it 3 years later.
Emmett Shear