The most interesting things you learn in an interviews come from the: 'interesting', 'tell me more'

The question is, once you have this idea, is this enough? Is it something people would actually switch just to have?

The most common mistakes are showing people your product- don't show them your product, it's sort of like telling them bout a feature.

A goal of Twitch is to be wherever gamers are, whether its on laptops and handheld devices or integrated into gaming consoles and software.

The other mistake I think people make is talking to who's available rather than talking to who they need to talk to.

Recording interviews is like magic. a) It stops you from taking notes in the middle and b) you can play that recording for people.

If you just talk to who's easy to talk to, you're not really getting the best data.