The most interesting things you learn in an interviews come from the: 'interesting', 'tell me more'

People don't like silence, so they'll keep talking to fill the void.

The most common mistakes are showing people your product- don't show them your product, it's sort of like telling them bout a feature.

The question is, once you have this idea, is this enough? Is it something people would actually switch just to have?

If you just talk to who's easy to talk to, you're not really getting the best data.

Given the huge number Xbox owners and how many of them love gaming spectatorship, its a natural fit to bring the Twitch experience to the 360.

The one question you can't ask is, "Is this feature actually good or not?"