That's actually one of the most disappointing things about doing user interviews and user feedback, which is why I think... people don't do it. You're going to get negative news about your favorite pet feature most of the time.

The question is, once you have this idea, is this enough? Is it something people would actually switch just to have?

A goal of Twitch is to be wherever gamers are, whether its on laptops and handheld devices or integrated into gaming consoles and software.

It's one of the most validating things you can do for a product is go out there and get them to commit to pay you up front.

People who are using your product and putting up with all these issues, means that they are not actually the biggest problems.

The pool of people you care about is going to shift over time.

Sales is this cure all for this problem. Get people to give you their credit card and I guarantee you they're actually interested.