A solid process lays the foundation for a healthy culture, one where ideas are evaluated by merit and not by job title.

We need to reengineer companies to focus on figuring out who the customer is, what's the market and what kind of product you should build.

What differentiates the success stories from the failures is that the successful entrepreneurs had the foresight, the ability, and the tools to discover which parts of their plans were working brilliantly and which were misguided, and adapt their strategies accordingly.

Lean thinking defines value as providing benefit to the customer; anything else is waste.

Learning is the essential unit of progress for startups.

Sustainable growth is characterized by one simple rule: New customers come from the actions of past customers.

Except in very narrow cases, where there's breakthrough science that needs patent production, worrying about competitors is a waste of time. If you can't out iterate someone who is trying to copy you, you're toast anyway.