A solid process lays the foundation for a healthy culture, one where ideas are evaluated by merit and not by job title.

Meritocracy is a good thing. Whenever possibly, people should be judged based on their work and results, not superficial qualities.

Sustainable growth is characterized by one simple rule: New customers come from the actions of past customers.

A startup is a human institution designed to deliver a new product or service under conditions of extreme uncertainty.

The mistake isn't releasing something bad. The mistake is to launch it and get PR people involved. You don't want people to start amping up expectations for an early version of your product. The best entrepreneurship happens in low-stakes environments where no one is paying attention, like Mark Zuckerberg's dorm room at Harvard.

The Lean Startup has evolved into a movement that is having a significant impact on how companies are built, funded and scaled.

Most companies are busy making their products worse, not better. Updating is almost always a disaster.