Dispirited, unmotivated, unappreciated workers cannot compete in a highly competitive world.
Frances HesselbeinIf we are to remain mission focused, as we must be if we are to be relevant in an uncertain age, the abandoning those things that do not further the mission is a leadership imperative.
Frances HesselbeinNo matter what business you're in, everyone in the organisation needs to know why
Frances Hesselbein... I try ... to use my own voice in a way that shows caring, respect, appreciation, and patience. Your voice, your language, help determine your culture. And part of how a corporate culture is defined is how the people who work for an organization use language.
Frances HesselbeinIt is the quality and the character of the leader that determines the results and performance.
Frances Hesselbein... I never look at my watch if I'm talking with someone. I think that's such an insulting gesture! It suggests you're trying to gauge whether you think what they're saying is worth your time. Rushing is no way to bring out what's best in people, and I'm always looking for the best. That's what's ultimately behind my determination to take my time.
Frances Hesselbein