... I try ... to use my own voice in a way that shows caring, respect, appreciation, and patience. Your voice, your language, help determine your culture. And part of how a corporate culture is defined is how the people who work for an organization use language.
Frances HesselbeinMost of us will be remembered, in work and in life, for just a few words or deeds that made a difference to others. The way we choose to say good-bye is likely to be one of the ways we are remembered.
Frances HesselbeinLeadership is much less about what you do, and much more about who you are. If you view leadership as a bag of manipulative tricks or charismatic behaviors to advance your own personal interest, then people have every right to be cynical. But if your leadership flows first and foremost from inner character and integrity of ambition, then you can justly ask people to lend themselves to your organization and its mission.
Frances HesselbeinThe leader builds dispersed and diverse leadership - distributing leadership to the outermost edges of the circle to unleash the power of shared responsibility.
Frances HesselbeinThe leader beyond the millennium will not be the leader who has learned the lessons of how to do it, with ledgers of 'hows' balanced with 'its' that dissolve in the crashing changes ahead. The leader for today and the future will be focused on how to be - how to develop quality, character mind-set, values, principles, and courage.
Frances Hesselbein