Most of us will be remembered, in work and in life, for just a few words or deeds that made a difference to others. The way we choose to say good-bye is likely to be one of the ways we are remembered.

People know that pursuing a mission without achieving results is dispiriting; achieving results without a mission is meaningless.

No matter what business you're in, everyone in the organisation needs to know why

Leadership is much less about what you do, and much more about who you are.

Dispirited, unmotivated, unappreciated workers cannot compete in a highly competitive world.

Leadership is much less about what you do, and much more about who you are. If you view leadership as a bag of manipulative tricks or charismatic behaviors to advance your own personal interest, then people have every right to be cynical. But if your leadership flows first and foremost from inner character and integrity of ambition, then you can justly ask people to lend themselves to your organization and its mission.

Communication is not saying something; communication is being heard.