The leader beyond the millennium will not be the leader who has learned the lessons of how to do it, with ledgers of 'hows' balanced with 'its' that dissolve in the crashing changes ahead. The leader for today and the future will be focused on how to be - how to develop quality, character mind-set, values, principles, and courage.
Frances HesselbeinIt is the quality and the character of the leader that determines the results and performance.
Frances HesselbeinDispirited, unmotivated, unappreciated workers cannot compete in a highly competitive world.
Frances HesselbeinKey to the societal significance of tomorrow's leaders is the way they embrace the totality of leadership, not just including 'my organization' but reaching beyond the walls as well.
Frances HesselbeinWhen you see a roadblock or challenge as an opportunity, it is amazing how you are already halfway there.
Frances Hesselbein... I never look at my watch if I'm talking with someone. I think that's such an insulting gesture! It suggests you're trying to gauge whether you think what they're saying is worth your time. Rushing is no way to bring out what's best in people, and I'm always looking for the best. That's what's ultimately behind my determination to take my time.
Frances Hesselbein