Only stupid questions create wealth.

In most companies, the formal hierarchy is a matter of public record - it's easy to discover who's in charge of what. By contrast, natural leaders don't appear on any organization chart.

To be embraced, a change effort must be socially constructed in a process that gives everyone the right to set priorities, diagnose barriers, and generate options.

Innovation is the fuel for growth. When a company runs out of innovation, it runs out of growth.

As human beings, we are the only organisms that create for the sheer stupid pleasure of doing so. Whether it's laying out a garden, composing a new tune on the piano, writing a bit of poetry, manipulating a digital photo, redecorating a room, or inventing a new chili recipe - we are happiest when we are creating.

Only stupid questions create wealth.

The only thing that can be safely predicted is that sometime soon your organization will be challenged to change in ways for which it has no precedent.