To be embraced, a change effort must be socially constructed in a process that gives everyone the right to set priorities, diagnose barriers, and generate options.

Taking risks, breaking the rules, and being a maverick have always been important but today they are more crucial than ever.

Discovery is the journey; insight is the destination.

One doesn't have to be a Marxist to be awed by the scale and success of early-20th-cent ury efforts to transform strong-willed human beings into docile employees.

All too often, legacy management practices reflexively perpetuate the past - by over-weighting the views of long-tenured executives, by valuing conformance more highly than creativity and by turning tired industry nostrums into sacred truths.

Any company that cannot imagine the future won't be around to enjoy it.

Online hierarchies are inherently dynamic. The moment someone stops adding value to the community, his influence starts to wane.