Online hierarchies are inherently dynamic. The moment someone stops adding value to the community, his influence starts to wane.
Gary HamelAs human beings, we are the genetic elite, the sentient, contemplating and innovating sum of countless genetic accidents and transcription errors.
Gary HamelIn most companies, the formal hierarchy is a matter of public record - it's easy to discover who's in charge of what. By contrast, natural leaders don't appear on any organization chart.
Gary Hamel