Trust is not simply a matter of truthfulness, or even constancy. It is also a matter of amity and goodwill. We trust those who have our best interests at heart, and mistrust those who seem deaf to our concerns.

In an increasingly non-linear economy, incremental change is not enough-you have to build a capacity for strategy innovation, one that increases your ability to recognize new opportunities.

Obviously, you don't have to be religious to be moral, and beastly people are sometimes religious.

Our biggest challenge is how to create a self-renewing company.

Companies do not do new things because they understand it but because they feel it.

The single biggest reason companies fail is they overinvest in what is, as opposed to what might be.

Most of us do more than subsist. From the vantage point of our ancestors, we live lives of almost unimaginable ease. Here again, we have innovation to thank.