In most companies, the formal hierarchy is a matter of public record - it's easy to discover who's in charge of what. By contrast, natural leaders don't appear on any organization chart.
Gary HamelLike a child star whose fame fades as the years advance, many once-innovative companies become less so as they mature.
Gary HamelMost of us do more than subsist. From the vantage point of our ancestors, we live lives of almost unimaginable ease. Here again, we have innovation to thank.
Gary Hamel