Social marketing is now a 24-7 job.

Patience is grossly underestimated.

In 2006, the Blockbuster board got together and said, ‘Do you know anyone using Netflix.’ …Look how that worked out. That is what happens when you put ten 80-year-old guys in a room…Be on record. Be on the right side of history. You don’t want to be the person that supported the Blockbuster decision.

The Loire Valley is grossly underestimated. The prices are fair, and the wines are real.

Social media is not a fad because it's human.

Be reactionary. React to what the market wants. And the market wants one-on-one real time engagement. Now that we have the tools to engage, I'm going to continue fighting for the end user.

I have no interest in going to Egypt and seeing the pyramids. I'm just not that kind of dude.