I don't want anybody to not recognize how appreciative I am of the volume of e-mails I get.
We are living at the beginning of the humanization of business.
Ignoring platforms that have gained critical mass is a great way to look slow and out-of-touch. Do not cling to nostalgia. Do not put your principles above the reality of the market. Do not be a snob.
Please think about your legacy, because you're writing it every day.
We're living in an era where word-of-mouth is on steroids.
One of my biggest flaws is I don't take advice.