You have to stick up for what you believe in. And that, to me, is the biggest thing you can do about driving inclusion.

Growth and comfort do not coexist.

I think actions speak louder than words is one thing I think I always took from my mom. And to this day, I think about that in everything I do.

Any city has to give some thought to its ambition and brand in order to set sustainability goals.

One thing I always think about in making a market, and it again is something I have learned from Sam [Palmisano] as well, he always says, "Be first and be lonely."

Never love something so much that you can’t let go of it.

One of the most important things for any leader is to never let anyone else define who you are. And you define who you are. I never think of myself as being a woman CEO of this company. I think of myself as a steward of a great institution.