You have to stick up for what you believe in. And that, to me, is the biggest thing you can do about driving inclusion.

Don't let others define you. Define yourself.

Big Data will spell the death of customer segmentation and force the marketer to understand each customer as an individual within eighteen months, or risk being left in the dust.

And so when I moved to IBM, I moved because I thought I could apply technology. I didn't actually have to do my engineer - I was an electrical engineer, but I could apply it. And that was when I changed. And when I got there, though, I have to say, at the time, I really never felt there was a constraint about being a woman. I really did not.

One of the most important things for any leader is to never let anyone else define who you are. And you define who you are. I never think of myself as being a woman CEO of this company. I think of myself as a steward of a great institution.

Someone once told me growth and comfort do not coexist. And I think it’s a really good thing to remember.

Growth and comfort do not coexist.