You don't lie to your own doctor. You don't lie to your own attorney, and you don't lie to your employees.

I was a mechanic in the Navy. And mechanics in the Navy are like mechanics in airlines. You may have more stripes than I do, but you don't know how to fix the airplane.

It's like telling Mozart that there are too many notes in an opera. Which one do you want us to take out?

There are a lot of parallels between what we're doing and an expensive watch. It's very complex, has a lot of parts and it only has value when it's predictable and reliable.

The airline business is the biggest team sport in the world. When you're all consumed with fighting among yourselves, your opponents can run over you every day.

It's not a testosterone-driven industry any longer. Success is making money, not in the size of the airline.

Watches are the only jewelry men can wear, unless you're Mr. T.