It's like telling Mozart that there are too many notes in an opera. Which one do you want us to take out?

Whether I'm at the hangar or at the airport or on an airplane, I get respect. And that's the best part of my day.

We're a stupid industry led by stupid people.

But I like to think that a lot of managers and executives trying to solve problems miss the forest for the trees by forgetting to look at their people -- not at how much more they can get from their people or how they can more effectively manage their people. I think they need to look a little more closely at what it's like for their people to come to work there every day.

Every pilot thinks they're the best pilot in the world. I think I'm the best pilot.

The airline business is the biggest team sport in the world. When you're all consumed with fighting among yourselves, your opponents can run over you every day.

It's like telling Mozart that there are too many notes in an opera. Which one do you want us to take out?