It's like telling Mozart that there are too many notes in an opera. Which one do you want us to take out?

I was a mechanic in the Navy. And mechanics in the Navy are like mechanics in airlines. You may have more stripes than I do, but you don't know how to fix the airplane.

You don't lie to your own doctor. You don't lie to your own attorney, and you don't lie to your employees.

The point is... you'd better figure out what your Customers - the Customers you want - value. Because that's what they'll buy. Anything else is a waste of their money, and they'll figure that out in a hurry.

It's not a testosterone-driven industry any longer. Success is making money, not in the size of the airline.

In airplanes you have a choice between chocolate and vanilla. One year could be vanilla or it could be chocolate. I don't attach any relevance to which one.

It's the old adage: You can make a pizza so cheap, nobody will eat it. You can make an airline so cheap, nobody will fly it.