Do you know how much faster I can fix an airplane when I want to fix it than when I don't want to fix it?

You have to begin to put the infrastructure in place to put in high-speed trains...It should be a national priority. If the French can do it, why cant we?

The point is... you'd better figure out what your Customers - the Customers you want - value. Because that's what they'll buy. Anything else is a waste of their money, and they'll figure that out in a hurry.

It's the old adage: You can make a pizza so cheap, nobody will eat it. You can make an airline so cheap, nobody will fly it.

We're a stupid industry led by stupid people.

You don't lie to your own doctor. You don't lie to your own attorney, and you don't lie to your employees.

It's like telling Mozart that there are too many notes in an opera. Which one do you want us to take out?