Do you know how much faster I can fix an airplane when I want to fix it than when I don't want to fix it?

It's not about market share. If you have a successful company, you will get your market share. But to get a successful company, what do you have to have? The same metrics of success that your customer does.

I was a mechanic in the Navy. And mechanics in the Navy are like mechanics in airlines. You may have more stripes than I do, but you don't know how to fix the airplane.

The airline business is the biggest team sport in the world. When you're all consumed with fighting among yourselves, your opponents can run over you every day.

It's not a testosterone-driven industry any longer. Success is making money, not in the size of the airline.

It's like telling Mozart that there are too many notes in an opera. Which one do you want us to take out?

Watches are the only jewelry men can wear, unless you're Mr. T.