Arguably, in business books, I don't think there's much that has never been said before.

Companies should always want to delight their customers.

You say: "I'm a blue sky thinker." Investor thinks: "You have no business model, and you don't know how to ship."

Writing is therapeutic. It helps you cope with issues that seem gargantuan at the time. The process of expressing yourself about a problem, editing your thoughts, and writing some more can help you control issues that you face.

The first good reason to write a book is to add value to people’s lives.

If you make meaning, you'll make money.

Not many people agree with what I do.