If you're in enough places at enough times, then some of them are bound to be the right ones.

The first 90 percent of a revolution is creating the product or service; the second 90 percent is evangelizing it. At the beginning of a revolution, you need evangelists, not sales, because leverage spreads news.

The jewelry business is a very, very tough business - tougher than the computer business. You truly have to understand how to take care of your customers.

When you give people too many choices it makes them hesitate and not buy stuff.

There was no "decision" per se to re-position myself. I simply decided that I wanted to write a book that would help people influence others.

Looking back on my own career, I've come to the conclusion that too much money is worse than too little.

This is the beauty of social media: it helps you find people and then you can contact them fast and inexpensively.