Provide good content and you’ll earn the right to promote your product.

Social media puts reciprocity on steroids because now you can reach more people in more ways to do more things for them faster and at lower expense. Positive word about your reciprocity can spread faster than ever.

Klout and various measurements of influence are fun. I love to see where I score on them, but there's a computer algorithm behind the calculation. If there's an algorithm, it can be gamed. Even if it's not gameable, you have to take a leap of faith that the number of followers, retweets, mentions, whatever really mean something.

Every person has the ability to improve the life of someone else.

Entrepreneurship is not for everyone.

Entitlement is the opposite of enchantment.

Crowdsourcing is a great way to approach creation because in any given point there's always somebody on the Internet who knows something better than you do.