You say: "I'm a blue sky thinker." Investor thinks: "You have no business model, and you don't know how to ship."

One must understand what people are thinking, feeling and believing in order to enchant them.

And this is the beginning of the end.

I have developed a Zen-like approach to the operating systems that people use: 'When you're ready, the right operating system will appear in your life.

Great companies start because the founders want to change the world... not make a fast buck.

The angels started singing, the clouds parted, it was a religious experience. I've never had the same reaction to a product, not in 25 years.

The jewelry business is a very, very tough business - tougher than the computer business. You truly have to understand how to take care of your customers.