Accept diversity and don't take any crap.

Just be nice, take genuine interest in the people you meet, and keep in touch with people you like. This will create a group of people who are invested in helping you because they know you and appreciate you.

Jolt is for Windows programmers. It's typical IBM PC: it goes in brown and comes out yellow. Mountain Dew is for Macintosh programmers: it goes in yellow and comes out yellow. It's WYSIWYP.

The essence of evangelism is to passionately show people how you can make history together.

Enchantment is the purest form of sales

When you enchant people, your goal is not to make money from them or to get them to do what you want, but to fill them with great delight.

Customers can tell you how to evolve a product, but they can't show you how to make a leap.