Ideas are easy. Implementation is hard.

Companies can add value and simultaneously promote themselves if their product or service truly improves the lives of their customers. I mean really improve lives, not wishful thinking, rationalization. That's the acid test.

The mark of a good conversationalist is not that you can talk a lot. The mark is that you can get others to talk a lot. Thus, good schmoozer's are good listeners, not good talkers.

When I finally got a management position, I found out how hard it is to lead and manage people.

I do have a peripatetic and active intellectual curiosity.

There was no "decision" per se to re-position myself. I simply decided that I wanted to write a book that would help people influence others.

Revolutionary products don't fail because they are shipped too early. They fail because they aren't revised fast enough.