Facts from paper are not the same as facts from people. The reliability of the people giving you the facts is as important as the facts themselves.
Harold GeneenWhen I come upon a man who has a gleaming, empty, clear desktop, I am dealing with a fellow who is so far removed from the realities of his business that someone else is running it for him.
Harold GeneenYou read a book from beginning to end. You run a business the opposite way. You start with the end, and then you do everything you must to reach it.
Harold GeneenI don't believe in just ordering people to do things. You have to sort of grab an oar and row with them. My philosophy is to stay as close as possible to what's happening. If I can't solve something, how the hell can I expect my managers to.
Harold Geneen