Management manages by making decisions and by seeing that those decisions are implemented.

Managers in all too many American companies do not achieve the desired results because nobody makes them do it.

You can know a person by the kind of desk he keeps. If the president of a company has a clean desk then it must be the executive vice president who is doing all the work.

Ninety-nine percent of all surprises in business are negative.

We must not be hampered by yesterday's myths in concentrating on today's needs.

A true leader has to have a genuine open-door policy so that his people are not afraid to approach him for any reason.

Leadership cannot really be taught. It can only be learned.