Management manages by making decisions and by seeing that those decisions are implemented.

It is much more difficult to measure nonperformance than performance.

Uncertainty will always be part of the taking charge process.

In a good meeting there is a momentum that comes from the spontaneous exchange of fresh ideas and produces extraordinary results. That momentum depends on the freedom permitted the participants.

Performance stands out like a ton of diamonds. Nonperformance can always be explained away.

What you manage in business is people

The best way to inspire people to superior performance is to convince them by everything you do and by your everyday attitude that you are wholeheartedly supporting them.