The best way to inspire people to superior performance is to convince them by everything you do and by your everyday attitude that you are wholeheartedly supporting them.

It is much more difficult to measure non-performance than performance. Performance stands out like a ton of diamonds. Non-performance can almost always be explained away

Management manages by making decisions and by seeing that those decisions are implemented.

The best way to sell yourself to others is first to sell the others to yourself. Check yourself against this list of obstacles to a pleasing personality: interrupting others; sarcasm; vanity; being a poor listener; insincere flattery; finding fault; challenging others without good cause; giving unsolicited advice; complaining; attitude of superiority; envy of others' success; poor posture and dress.

You can't run a business or anything else on a theory.

It is much more difficult to measure nonperformance than performance.

What you manage in business is people