Facts from paper are not the same as facts from people. The reliability of the people giving you the facts is as important as the facts themselves.

The best way to sell yourself to others is first to sell the others to yourself. Check yourself against this list of obstacles to a pleasing personality: interrupting others; sarcasm; vanity; being a poor listener; insincere flattery; finding fault; challenging others without good cause; giving unsolicited advice; complaining; attitude of superiority; envy of others' success; poor posture and dress.

The highest art of professional management requires the literal ability to 'smell' a 'real fact' from all others.

Do you want my one-word secret of happiness? It's growth - - mental, financial you name it.

I think it is an immutable law in business that words are words, explanations are explanations, promises are promises, but only performance is reality

Better a good decision quickly than the best decision too late.

You can know a person by the kind of desk he keeps. If the president of a company has a clean desk then it must be the executive vice president who is doing all the work.