Facts from paper are not the same as facts from people. The reliability of the people giving you the facts is as important as the facts themselves.

When I come upon a man who has a gleaming, empty, clear desktop, I am dealing with a fellow who is so far removed from the realities of his business that someone else is running it for him.

The best way to inspire people to superior performance is to convince them by everything you do and by your everyday attitude that you are wholeheartedly supporting them.

You can know a person by the kind of desk he keeps. If the president of a company has a clean desk then it must be the executive vice president who is doing all the work.

Every company has two organizational structures: The formal one is written on the charts; the other is the everyday relationship of the men and women in the organization.

If your desk isn't cluttered, you probably aren't doing your job.

We must not be hampered by yesterday's myths in concentrating on today's needs.