I don't believe in just ordering people to do things. You have to sort of grab an oar and row with them. My philosophy is to stay as close as possible to what's happening. If I can't solve something, how the hell can I expect my managers to.

You can't run a business or anything else on a theory.

In a good meeting there is a momentum that comes from the spontaneous exchange of fresh ideas and produces extraordinary results. That momentum depends on the freedom permitted the participants.

It is much more difficult to measure nonperformance than performance.

You can know a person by the kind of desk he keeps. If the president of a company has a clean desk then it must be the executive vice president who is doing all the work.

Management manages by making decisions and by seeing that those decisions are implemented.

In the business world, everyone is always working at legitimate cross purposes, governed by self interest.