Every company has two organizational structures: The formal one is written on the charts; the other is the everyday relationship of the men and women in the organization.

Management must manage!

Performance stands out like a ton of diamonds. Nonperformance can always be explained away.

In the business world, everyone is paid in two coins: cash and experience. Take the experience first; the cash will come later.

The professional's grasp of the numbers is a measure of the control he has over the events that the figures represent.

You can't run a business or anything else on a theory.

Management manages by making decisions and by seeing that those decisions are implemented.