We must not be hampered by yesterday's myths in concentrating on today's needs.

Facts from paper are not the same as facts from people. The reliability of the people giving you the facts is as important as the facts themselves.

Every company has two organizational structures: The formal one is written on the charts; the other is the everyday relationship of the men and women in the organization.

The best way to inspire people to superior performance is to convince them by everything you do and by your everyday attitude that you are wholeheartedly supporting them.

Management must manage!

If your desk isn't cluttered, you probably aren't doing your job.

You read a book from beginning to end. You run a business the opposite way. You start with the end, and then you do everything you must to reach it.