It is much more difficult to measure non-performance than performance. Performance stands out like a ton of diamonds. Non-performance can almost always be explained away
Harold GeneenManagement manages by making decisions and by seeing that those decisions are implemented.
Harold GeneenI think it is an immutable law in business that words are words, explanations are explanations, promises are promises, but only performance is reality
Harold GeneenThe professional's grasp of the numbers is a measure of the control he has over the events that the figures represent.
Harold Geneen