I think it is an immutable law in business that words are words, explanations are explanations, promises are promises, but only performance is reality
Harold GeneenYou read a book from beginning to end. You run a business the opposite way. You start with the end, and then you do everything you must to reach it.
Harold GeneenIn the business world, everyone is always working at legitimate cross purposes, governed by self interest.
Harold Geneen