You can't run a business or anything else on a theory.

The highest art of professional management requires the literal ability to 'smell' a 'real fact' from all others.

Performance stands out like a ton of diamonds. Nonperformance can always be explained away.

In the business world, everyone is always working at legitimate cross purposes, governed by self interest.

Managers in all too many American companies do not achieve the desired results because nobody makes them do it.

I think it is an immutable law in business that words are words, explanations are explanations, promises are promises, but only performance is reality

If you keep working you'll last longer. I'd hate to spend the rest of my life trying to outwit an 18-inch fish.