In the business world, everyone is always working at legitimate cross purposes, governed by self interest.

Uncertainty will always be part of the taking charge process.

You read a book from beginning to end. You run a business the opposite way. You start with the end, and then you do everything you must to reach it.

Facts from paper are not the same as facts from people. The reliability of the people giving you the facts is as important as the facts themselves.

You can know a person by the kind of desk he keeps. If the president of a company has a clean desk then it must be the executive vice president who is doing all the work.

Ninety-nine percent of all surprises in business are negative.

The professional's grasp of the numbers is a measure of the control he has over the events that the figures represent.