Management must manage!

It is much more difficult to measure nonperformance than performance.

I don't believe in just ordering people to do things. You have to sort of grab an oar and row with them. My philosophy is to stay as close as possible to what's happening. If I can't solve something, how the hell can I expect my managers to.

Better a good decision quickly than the best decision too late.

When I come upon a man who has a gleaming, empty, clear desktop, I am dealing with a fellow who is so far removed from the realities of his business that someone else is running it for him.

What you manage in business is people

Every company has two organizational structures: The formal one is written on the charts; the other is the everyday relationship of the men and women in the organization.