When I come upon a man who has a gleaming, empty, clear desktop, I am dealing with a fellow who is so far removed from the realities of his business that someone else is running it for him.

In the business world, everyone is always working at legitimate cross purposes, governed by self interest.

Facts from paper are not the same as facts from people. The reliability of the people giving you the facts is as important as the facts themselves.

Uncertainty will always be part of the taking charge process.

The five essential entrepreneurial skills for success are concentration, discrimination, organization, innovation and communication.

Performance stands out like a ton of diamonds. Nonperformance can always be explained away.

Business is many things, the least of which is the balance sheet. It is a fluid, ever changing, living thing, sometimes building to great peaks, sometimes falling to crumbled lumps.