I'd say that while it's normal to long for an apology, if you really need it, you're not ready to speak to whoever harmed you. Non-apologizers tend to walk on a tightrope of defensiveness above a huge canyon of low self-esteem - they just can't listen to anything that's going to set them off balance. So focus on what you say for your own sake, because you need to hear your own voice telling the truth.
Harriet LernerAnger is a tool for change when it challenges us to become more of an expert on the self and less of an expert on others. . . .If, however, we do not use our anger to define ourselves clearly in every important relationship we are in--and manage our feelings as they arise--no one else will assume this responsibility for us.
Harriet LernerOnly through our connectedness to others can we really know and enhance the self. And only through working on the self can we begin to enhance our connectedness to others.
Harriet Lerner