It's true that over-apologizing interrupts the flow of conversation and irritates the person who has to stop and offer reassurance, like, "No, it's fine, don't worry about it." But far greater than the challenge of toning down unnecessary "sorrys" is offering an apology when one is due.
Harriet LernerAnger is a tool for change when it challenges us to become more of an expert on the self and less of an expert on others. . . .If, however, we do not use our anger to define ourselves clearly in every important relationship we are in--and manage our feelings as they arise--no one else will assume this responsibility for us.
Harriet LernerSelf-help books for women are part of a multibillion-dollar industry, sensitively attuned to our insecurities and our purses.
Harriet LernerWe will be in tune with our bodies only if we truly love and honor them. We can't be in good communication with the enemy.
Harriet Lerner