It's true that over-apologizing interrupts the flow of conversation and irritates the person who has to stop and offer reassurance, like, "No, it's fine, don't worry about it." But far greater than the challenge of toning down unnecessary "sorrys" is offering an apology when one is due.
Harriet LernerOften when someone apologizes - like a parent who says to a child, "I'm very sorry I neglected you when you were a kid" - they also ask, "Do you forgive me?," because they want the other person to be over it. However, healing can take a great deal of time. And if we forgive too quickly, we cut the process short.
Harriet LernerAnger is a tool for change when it challenges us to become more of an expert on the self and less of an expert on others. . . .If, however, we do not use our anger to define ourselves clearly in every important relationship we are in--and manage our feelings as they arise--no one else will assume this responsibility for us.
Harriet LernerThe more we seek exclusivity in friendship, the more it becomes obligatory and the less likely it is to fulfill the wonderful vision of what true friendship can be.
Harriet LernerEvery time I open Facebook, I see a post with something like, "We must forgive or be prisoners of our own bitterness and hate." People think that forgiveness is all-or-nothing, but this myth hurts people. You can forgive 10, 97, or 14 percent. Forgiveness is complicated.
Harriet Lerner