It's true that over-apologizing interrupts the flow of conversation and irritates the person who has to stop and offer reassurance, like, "No, it's fine, don't worry about it." But far greater than the challenge of toning down unnecessary "sorrys" is offering an apology when one is due.
Harriet LernerAlthough it's not useful to drown in despair, it's also not useful to keep a 'positive attitude' when this means concealing or denying real emotions.
Harriet LernerThose of us who are locked into ineffective expressions of anger suffer as deeply as those of us who dare not get angry at all.
Harriet LernerAn intimate relationship is one in which neither party silences, sacrifices, or betrays the self and each party expresses strength and vulnerability, weakness and competence in a balanced way.
Harriet LernerThroughout evolutionary history, anxiety and fear have helped every species to be wary and to survive. Fear can signal us to act, or, alternatively, to resist the impulse to act. It can help us to make wise, self-protective choices in and out of relationships where we might otherwise sail mindlessly along, ignoring signs of trouble.
Harriet Lerner