Being able to make a sincere apology - one that says, "Yes, I get it; I screwed up. Your feelings make sense, and I'm taking this seriously" - is at the heart of being successful in leadership, parenting, and friendship, as well as our own integrity and self-worth. And the failure to apologize? Even a good relationship will suffer quietly - because we really feel it when someone won't take responsibility for what they said, or didn't say.
Harriet LernerOnly through our connectedness to others can we really know and enhance the self. And only through working on the self can we begin to enhance our connectedness to others.
Harriet LernerThe term girl not only serves to avoid certain anxiety-arousing connotations inherent in the word woman regarding aggression, sexuality, and reproduction, it also serves to impart a tone of frivolousness and lack of seriousness to ambitious, intellectual, and competitive striving that women may pursue.
Harriet Lerner