The boss inspires fear; the leader inspires enthusiasm. The boss says 'I'; The leader says 'We'.

The boss drives people; the leader coaches them. The boss depends on authority; the leader on good will. The boss inspires fear; the leader inspires enthusiasm. The boss says I; The leader says WE. The boss fixes the blame for the breakdown; the leader fixes the breakdown. The boss says, GO; the leader says Lets GO!

The boss drives people; The leader coaches them.

The boss says 'Go'; the leader says 'Let's go!'

Get the confidence of the public and you will have no difficulty in getting their patronage.

The boss says 'I'; the leader, 'we'.

The boss depends on authority; the leader on goodwill.