Whenever I may be tempted to slack up and let the business run for awhile on its own impetus, I picture my competitor sitting at a desk in his opposition house, thinking and thinking with the most devilish intensity and clearness, and I ask myself what I can do to be prepared for his next brilliant move.

The boss drives people; The leader coaches them.

The boss says 'Go'; the leader says 'Let's go!'

Get the confidence of the public and you will have no difficulty in getting their patronage.

The boss inspires fear; the leader inspires enthusiasm. The boss says 'I'; The leader says 'We'.

There are no hard times for good ideas.

The boss says 'I'; the leader, 'we'.