The truth is, success often occurs for reasons we don't expect, under circumstances over which we have little control and sometimes unrelated to our own efforts. There is only one other lesson that success should teach us: Be as amazed by your own success as your friends are. If you truly are, you stand the best chance to repeat it.

If you find yourself plagued by a recurrent worry, train yourself to think of something else. Your conscious mind can concentrate on only one thought at a time, and driving the negativity away will free you up to move forward again.

My Golden Rule of Networking is simple: Don't keep score.

The quality of your life is determined by the quality of your relationships. The quality of your business is no different.

You'll always get the good news; it's how fast you get the bad news that counts.

There will always be someone with a cuter girl, a bigger car, a bigger home, but that does not matter. You measure your own performance by your own potential. That's what makes a successful person.

Southwest Airlines is successful because the company understands it's a customer service company. It also happens to be an airline.