All the technology in the world will never replace a positive attitude.

If you can't say yes, it's no. Don't sugarcoat it. Don't talk yourself into yes just to seem like a nice guy. No one ever went broke because he or she said "NO" too often.

Life isn't fair. It's true, and you still have to deal with it. Whining about it rarely levels the playing field, but learning to rise above it is the ultimate reward.

It doesn't matter if they say you can't do it. It only matters if you say you can't.

Life is series of opportunities. The often neglected fact of life is that opportunities multiply as you take advantage of them.

When an employee asks why the company does things a certain way, and you can explain the logical reason, then the employee knows what she's doing is valid.

You can't buy a good reputation; you must earn it.